For custom order items subject to prepayment, a 50% deposit is required to confirm orders, with the balance due prior to shipping. Email custom order information to email@example.com
NO REFUNDS! UNLESS DAMAGED IN SHIPPING/ETC. I WILL GIVE YOU A STORE CREDIT WITH THE ITEMS RETURNED.
If you place an order before 1PM(EST), It will be shipped out same day (Except weekends and holidays) All orders submitted after 2PM(EST) will be shipped out on the following business day. If you would like to arrange faster shipping please contact me for rates. general shipping time is 2 - 10 days!
All orders are shipped via USPS First Class Mail with delivery confirmation. Insurance is Available with a additional $3.95 charge. Please contact me for details!
Shipping fees are not refundable under any circumstance.
Other shipping methods are available upon request, however, should you select uninsured shipping we will not be held responsible for loss or damage of your purchase.
International Shipping Information is available upon request.
We will ship international orders when payment is made via a verified PayPal account.
- Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt depending on the criteria met. Alternatively, if preferred, we will exchange the item.
1. Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made.
Frequently Asked Questions
Here will be the following questions that are asked on a daily, weekly basis. Feel free if there is content that isn't here that you would like to know about please click the to be directed to the services tab and fill out your questions, comments or concerns.
1. How long does shipping take?